Resume

Who is Nitish?
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A versatile, hardworking technocrat; proven excellence to meet or exceed expectations with passion and exceptional aptitude for working with computers. Skilled in troubleshooting and identifying procedures needed to maintain reliable and efficient computing environment. Effective interpersonal skills; work well as a team member with people at all levels of an organization and of various cultures.  

Summary (Total relevant experience in current domain 4 Years) 

Over 2.8 years of experience in ATS Services Pvt. Ltd., New Delhi

Handling L3 Level escalation.Responsible for all server related daily basis operations across organization including process movements and expansions. Coordinating, educating Team members and organizing/ heading conversations with business over pending issues time to time. Always stick to basics and open to every new idea, handled each level of work and maintained loyalty of team across tough times being a mentor.

Current Employment Profile

Sr. Server Administrator in ATS Services Pvt. Ltd. – Delhi

February 2007 -Present (2 years 8 months)

CORE COMPETENCIES

• Coordinating /directing a team of skilled TSE’s/DCO’s in the management of all facets of information technology for this around 2000 person Outsourcing Company.
• Providing systematic, planned and well documented support for critical-most all facet IT operations including Data Network/ Predictive-n-Preview Dialer/ EPBX/ DSL/ Voice Ports Administration, Handling Computer Builds, Software Loads, Tackling down virus related havocs, End-User Support & Training, Project Management. Maintaining various IT Security/ Inventory related policies in adherence with
• Responsible for IT Operations covering various branches situated at distant locations (Delhi, Banglore, Earlier Chandigarh), Daily Management of Eight Separated Networks Equipped with Windows 2003 domains over 1500 workstations. Administering DC /ADCs, File Servers, Patching servers (WSUS servers), Dialers, Mediants, Proxy Servers and Anti-virus servers.
• Network /Data security concerns by enforcing Domain based Security Policies as well as System Level Security implementations. Hardening Desktops & Servers with keeping track of recent vulnerabilities.
• In addition, the major tasks of daily routine are taking care of daily /weekly /half monthly backups of databases /files, event/ audit logs, monitoring raised security concerns/ access violations, daily updating of Anti-virus products, keeping tracks of recent windows patches and security bulletins, shooting virus related queries, keeping inventory of software licenses and respective product activations.

Competencies

• Problem Solving, Influencing and mentoring skills. Able to collect clue to break down complex issues in smaller ones.
• Excellent Communication and interpersonal skills matched with the ability to manage stress, Time & People effectively.
• Acumen for continuous learning and growth. Values of perseverance and hard work.
• Good Presentation skills, a passion for excellence & perfection, High energy levels & Result orientation, "can do attitude".

Major Projects/ Assignments done under Current Employment

Deployment/ Maintenance of WordPress Blogging on local server as an Intranet Content Management System

Assignment in August 2009: Wordperss has been rated as best CMS at many places. My association with the same since last three years resulted in recommending the same as CMS solution for Company needs.

Recording Storage Server with CRM to search and retrieve the recordings on basis of multiple search fields

Assignment in July 2009: A CRM to search and retrieve recordings from adequately large storage medium on the basis of search fields from Database.

Internet Bandwidth Load balancing setup on Linux Router

Assignment in June 2009: A Linux based Software router utilizing multiple DSL connections at the same time.

Deployment of open source e-learning software platform named Moodle As a training platform

Assignment in April 2009: Moodle is a free and open source e-learning software platform, also known as a Course Management System, Learning Management System or Virtual Learning Environment.

Deployment of Windows Deployment Service for un-attended Windows OS Installation over Network

Deployment of Windows Server Update Services Server

Assignment in September 2008: Fresh deployment of WSUS Server after successful implementation of SUS Server to manage Windows patches over floors

Migration of 16 Servers forming 7 domains from windows 2000 to windows 2003

Assignment in September 2008: This could be termed as the biggest task done within three days covering three branch locations at this workplace by my team, that too without single minute downtime. It was quiet a satisfactory job for myself as single responsible for all server installation/configuration, user accounts/ group policies creations.

Deployment of Squid Proxy over Windows/ Linux platforms to filter out web traffic

Assignment in January 2008: We have deployed Squid as a means for filtering out unwanted web traffic and to provide a restricted internet access.

Stepwise Movement to Predictive/ Preview Dialer Scenario from EPBX based Manual Dialing Scenario

Assignment in October 2007: One of few major breakthrough projects for the scenario, which resulted in a very much planned and detailed movement. Covering all the installations, configurations, documentations etc, its been an achievement to be part of the experience.

Migration of existing Business and Users base to Web Based CRM from Visual basic application based CRM

Assignment in September 2007: A most welcome job, which impacted the whole scenario at every level for the best. Cost, Management, Downtime, Security etc. everything was much better since the migration. The task had its own hurdles and taken two complete months to spread over entire company (five branches).

Movement of 21 Servers forming 9 separate domains from windows NT to windows 2000

Assignment in August 2007: Rather than movement/ migration, it was carefully mapping of existing scenario into just another fresh stage. It was a half a month long task done by the team.

Previous Employment Profile

Support Engineer in Indian Institute of Information Technology – Allahabad

May 2005 –January 2007 (1 year and 8 months)

• Network Administration and Maintenance support staff, worked as a team member for Installation/Maintenance/ Troubleshooting workstations based on Linux and XP/ 2000/ 2003, Implementation of security policies, Configuring/ Handling Mail Client (IMAP and POP access) related queries, Troubleshooting Internet/ Proxy Server/ DNS/ Network related problems, Backup, Recovery and Installation at Client sides, Complete Hardware Troubleshooting/ Replacements and Up-gradation related works. Introduction of a formal culture of centralized administrated IT environment throughout the workplace. Various minor and major changes about the access controls. 

System Administrator and Sr. Faculty in Aptech/ SMU, Study center – 1689

August 2004 -April 2005 (9 months)  

• Worked as Administrator for Installation and Maintenance of Windows NT Server, Maintaining more than 250 User’s Profiles and Disk Quotas, Configuration of VSAT/ Broadband connections, Maintaining Oracle 8i Client/ Server Environment, Implementing sharing schemas, security policies and also Corporate Antivirus handling, Java/ .Net/ Oracle/ SQL Server and performance related troubleshooting.

   

Academics

M. Sc. (Comp. Sc.) Allahabad University, Allahabad 2004
B. Sc. (PCM) Allahabad University, Allahabad 2002
Intermediate U.P. Board 1998
Intermediate U.P. Board 1996

Personal Vitae

Father’s Name : Sri. Ashok Kumar
Date of Birth : 23 September 1982
Languages : English, Hindi
Permanent Add. : S/o Sri. Ashok Kumar, Sadaneera Bhawan, Kol Pandey, Azamgarh – 276001

(Nitish Kumar)

"Technically sound, ground to earth, open for new ideas, takes ownership. An asset for an organization." — Gaurav Mittal, Chief Technology officer, ATS Services Pvt Ltd, managed Nitish at ATS Services Pvt. Ltd. 

"Nitish was a valuable player in my group and has developed balance of skills in both Unix and Windows platforms. He mixes well within the team and provides new ideas towards process improvements and has good analytical approach in solving problems. Above all, he is a good friend. Wishing him all the best of career to follow".— Tanuj Bansal, Sr. Linux Administrator, ATS Services Pvt Ltd, worked directly with Nitish at ATS Services Pvt. Ltd.

 "Nitish is a dedicated ,analytical & Innovative person who always give latest tech solutions.Definitely he is an valuable asset to any oraganization"— Sanjeev Gupta, Software Engineer, ATS Services Pvt Ltd, worked with Nitish at ATS Services Pvt. Ltd.

 

"Nitish is a self motivated, eager to learn and a composed person. Has good understanding of Networking. Technically very sound and one can catch him for any quick and easy solution to complex problems." His knowledge about current technologies and trends in IT markets is outstanding. He has been out of the way helpful, WITHOUT ignoring our individual priorities, which is commendable. He responds to all queries immediately."— Lalit Kumar Garg, Associate Principle Analyst ( HR Services ), ATS Services Pvt Ltd, worked with Nitish at ATS Services Pvt. Ltd.

 

"Nitish is extremely analytical & diligent. He is not afraid of challenges. He derives best out of the people working with him. He is a quick observer & enthusiastic. If someone wants to do something new & different at work so Nitish is very helpful at work." — Shabnam Begum, Sr. Research Analyst, ATS Services Pvt Ltd, worked with Nitish at ATS Services Pvt. Ltd.

 

"I studied with nitesh and as per my view he is very much creative person.I saw a passon into him.Personally he is nice and caring person" — Vivek Kumar Singh, studied with Nitish at University of Allahabad

 

"Nitish Sir-what I can say ab’t him… He is a person whom i can’t forget. Very helping nature & having strong technical capabilities." — Sunil Dubey, studied with Nitish at University of Allahabad

Nitish Kumar

http://nitishkumar.wordpress.com

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